There need to be a clear (contractual) understanding of hosting responsibilities and local administrator responsibilities.
# Remote Features:
**Hardware**
* [x] Backup
* [x] Upgrades
* [ ] Redundancy
* [ ] Replacements
* [ ] Delivering program and files to client upon termination of service **Software Management** * [x] Comprehensive logging of changes * [x] Roll back capability * [ ] Capability for hosting related software platforms > * [x] WordPress
**Support Channels: ** (Matrix-Element, telephone, text and email) * [x] Local Administrators only (not end users)
# Local Responsibilities: * [x] Ability to manage usernames and passwords * [x] Ability to directly edit or limit content of any neighborhood site * [ ] All end user training and support * [ ] All local governance of Neighborhood FedWiki
Complete
# Remote Features:
* [x] Reliable server
**Software Management**
**Support Channels: ** (Matrix-Element, telephone, text and email) * [x] Local Administrators only (not end users)
# Local Responsibilities: * [x] Ability to create sites * [x] Ability to remove sites.
In Process